COVID-19

 June 2, 2020
 
To All Patients,
 
We hope you and your family are staying safe and healthy. We wanted to reach out to you to keep you informed about what we are doing in response to the COVID-19 pandemic.
You may have recently heard in the news that the Ministry of Health has allowed the gradual resumption of all deferred, non-essential and elective health-care services. While this is great and welcomed news, it does not mean that we are back to business as usual, just yet. The Royal College of Dentists of Ontario have updated their guidelines to advise dentists how they can return to work while this pandemic is still very much a health concern, and we are ensuring that we are adhering to those guidelines. You can expect some changes to the office when you come in, and we’ll explain them to you when we schedule your appointment.

As of June 8th, we will be contacting all patients who had dental procedures cancelled due to the COVID-19 shutdown, to reschedule your appointment. If you were such a patient and you feel that you require immediate attention, or if you have an urgent dental need please do not hesitate to reach out to us. Please be advised that hygiene appointments (regularly scheduled cleanings) are not being rescheduled just yet, but we are working tirelessly to make sure we can do so as soon as possible.

Our office phone number (613-837-4446) is available during regular business hours, and our answering machine is being checked regularly. As well, our emergency pager service (343-202-4441) is still available for any weekend emergencies.

We appreciate your patience, while we try to navigate ourselves through these unprecedented times. Our primary concern has always been, and will continue to be, the overall health and safety of our patients and our team. We look forward to seeing you again, soon!
 
Sincerely,
 
The Fallingbrook Dental Team


If you have any questions or concerns regarding the COVID-19 pandemic, please visit the Ontario website: https://www.ontario.ca/page/2019-novel-coronavirus  or the Ottawa Public Health website: https://www.ottawapublichealth.ca/en/index.aspx